Refunds & Returns

Refund and Returns Policy of Intuition Box

At Intuition Box, we aim to ensure your satisfaction with our products. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.

1. Eligibility for Returns:

• We accept returns for items within [X] days of receiving your order.
• To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

2. Initiating a Return:

• To initiate a return, please contact us at theIntuitionbox@gmail.com with your order number and details of the item(s) you wish to return.
• We will provide you with instructions on how to return the item(s).

3. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to our error or a defective item.
• We recommend using a trackable shipping service for returns.

4. Inspection and Processing:

• Once we receive your return, we will inspect the item(s) to ensure they meet the eligibility criteria.
• Refunds will be processed within [X] business days after the inspection.

5. Refund Options:

• Refunds will be issued to the original payment method used during the purchase.
• Please note that shipping costs are non-refundable.

6. Exchanges:

• We do not offer direct exchanges. If you need a different item, please follow the return process and place a new order.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within [X] days of receiving your order with photos of the item and packaging.
• We will provide instructions for a replacement or refund.

8. Cancellations:

• Cancellation requests for orders must be submitted within [X] hours of placing the order.